Compass COVID-19 Weekly Update

***For Compass Staff Only***


Beginning the week of 5/18 the Compass Coronavirus briefing will be sent once weekly on Tuesday’s. The weekly briefing will be condensed with only new information/updates being provided. You can view a comprehensive version by following this link https://compassoncology.com/compass-covid-19-weekly-update/

 

We appreciate that the situation in our states is rapidly evolving. As we work to determine which care to prioritize, we are following these guiding principles based on CDC guidelines: 

  • Continue care for patients who need our service during the epidemic. 
  • Support efforts at "Social Distancing" by discouraging visits from patient and family who don't need to be in our facilities at this time. 
  • Minimize cross inoculation between patients with Influenza Like Illness under assessment as well as between them and otherwise healthy individuals.
  • Conserve limited resources which include PPE and increase deployment of staff working remotely as we continually evaluate and re-evaluate our patient care needs.

Your wellbeing and emotional resilience is essential to our patients as we work to help our community through the Covid-19 pandemic.

 

The leadership team here at Compass Oncology finds inspiration in  the professionalism you demonstrate during this crisis. Thank you all for that.

 

Guidance on reopening calls for the widespread use of face coverings, maintaining physical distance of six feet between individuals as much as possible, and following good hygiene and disinfection practices.

Your wellbeing and emotional resilience is essential to our patients as we work to help our community through the Covid-19 pandemic.

 

The leadership team here at Compass Oncology finds inspiration in  the professionalism you demonstrate during this crisis. Thank you all for that.

 

Practice Operations:

  • Screening:
  • Every patient/family member/visitor will be screened upon arrival in a designated area near the clinic entrance by a Compass staff member. 
  • Screening of staff reporting for work began Friday 3/20. This entails checking a temperature and verifying that staff are not experiencing symptoms of cough, upper respiratory illness. The process/workflow for this will be communicated at each of our locations.  Staff and patients/visitors will be given a sticker “I have passed screening” and the sticker will be dated.
  • Break rooms have been re-designed to allow for social distancing. Please do not move or add additional seating to these areas.

Sites offering Testing:

  • Zoom +Care, Legacy Go-Health. These facilities will schedule or you can schedule (through their web sites) a video visit to establish need for testing before patient presents. Zoom +Care does not accept Medicare patients.
  • OHSU is offering drive- through testing at the following locations for people with COVID-19 symptoms (including fever, cough, shortness of breath, chills, muscle pain, new loss of taste or smell, vomiting or diarrhea &/or sore throat. No appointment or provider referral is necessary.

Hillsboro Stadium: 4450 NE Century Blvd, Hillsboro, OR 97124;   Hours: Monday - Saturday, noon to 6 p.m.

Portland Expo Center: 2060 N Marine Drive, Portland, OR 97217;   Hours: Monday - Saturday, noon to 6 p.m.

  • Individuals positive for COVID-19 : may not enter any of our premises under any circumstances
    • Sick patients with COVID-19 will need to be directed to a hospital (negative pressure rooms, reverse isolation, N-95 respirator masks)
    • Sick patients with COVID-19 who need cancer treatment will need to be treated in a hospital (negative pressure rooms, reverse isolation, N-95 respirator masks)
    • Employees/Visitors/staff with confirmed COVID-19 will be asked to return home, consistent with CDC guidelines and with guidance from provider.
  • Visitor Policy: As we continue to monitor the COVID-19 pandemic, one observable trend is a spike in positive cases following a holiday.  We saw cases increase in the weeks after Mothers’ Day and Memorial Day, and now we are heading into the Fourth of July weekend.  Similar to local government officials, we would prefer not to ease restrictions only to reverse course if conditions worsen. 

Out of an abundance of caution, we will continue current visitor restrictions through at least mid-July. 

Please contact your manager if you have any questions regarding this policy.  No Vendors, Reps, in clinics

  • Handshake-free policy: patients will appreciate our responsible behavior in this unique time, elbow bumps acceptable ��
  • Magazines: We have removed common peripheral materials from patient areas (puzzles, magazines, etc.) and patient education materials are now available upon request
  • Cleaning: our cleaning companies for each site and CBO have implemented and enhanced cleaning and their products have been verified to be viricidal by Margaret McGuinness.
  • Signage: We have updated signs to alert patients & visitors of guidelines and recommendations.  As we update these, the most recent versions will be available on the Z: drive.
  • Communication:

 

Below is the Town Hall Recording link.

Password: 0q*GJv0+

 

Congratulations to the winners of the Compass CoronaChallenge!  

 

  • No Print Med Recs:  A Zero Waste Solution (Will Seeley, Amie Reiterman, Dr. Tris Arscott, Anne Whitfield, and Vanessa Mattfield)
  • Inclusive Diversity Training (Judy Jackson, Sona Saidy, Andrea Hamilton, & Tamika Herbert)
  • Digital Bulletin Boards (Spitzi Barnicle)

 

DURING COVID-19, Thank you Team Compass!!   Watch here: https://www.youtube.com/watch?v=-Rga6Wwp64o&t=4s    Or

During COVID-19, Thank you Team Compass!!  Watch here:  https://30degreesnorth.wistia.com/medias/1y3apjzgwp

On behalf of Compass leadership, we thank those who could attend the meeting this morning and those of you who view the recording. Please share your questions/comments/suggestions at info@compassoncology.com

  • Personal Protective Equipment (PPE): In addition to universal precautions, Compass Oncology has moved to ‘universal masking’
  • The increase in COVID-19 positive cases in Oregon as well as recent patients seen at Compass locations who subsequently tested positive for COVID-19 following a visit in our office give us cause to further require the use of facemasks. 
  • In addition, as Multnomah county moves into phase 1 of reopening, Governor Kate Brown has mandated face coverings are now required while in indoor public spaces in Multnomah, Washington, Clackamas counties.
  • All patients, and allowed visitors, will be required to wear a face covering that covers the nose and mouth. This new policy reflects recent recommendations by the CDC to reduce community-based transmission.
  • Mask Reminders:
  • All staff should be wearing a surgical mask. A cloth mask can worn over a surgical mask, but you should have a surgical mask on while in the clinics. Cloth face coverings are not appropriate substitutes for PPE such as surgical masks that are recommended/required to protect the wearer (healthcare workers and other first responders).

  • Hand sanitizer is also in short supply.
  • Please wash your hands with soap and water and only utilize hand sanitizer when washing with soap and water are not readily available. Please be visible with hand hygiene, patients need to see that we mean clean business.
  • Supplies: Supplies are being centralized in order to appropriately manage them and ensure that they are available when and where needed.
  • Media: all media inquiries to be shut down immediately and referred to Jonathan Kipp or Alison Andre
  • Policy for return to work:
  • Please stay home from work if you are ill.
  • Providers and staff who have been off work due to illness can return to work after evaluation per criteria from the CDC for discontinuing home isolation.
  • Non Essential Business Travel : we have restricted USON and Compass Business Travel
  • Telehealth exploration: Available platforms are Zoom and VSee. A video visual instruction manual was shared 4/7.
  • Non-Essential Appointments:– Providers have been asked to identify patients that can be rescheduled We are continually re-assessing our patient population and limiting our care to those who need us.   No appointments should be rescheduled without provider input. There may be additional reschedules at a later date as we anticipate there may be reduced staffing – an evolving strategy.
  • Surgeries: Compass breast and Gyn surgeons will continue to perform surgeries on patients with cancer or suspected cancer under the exemption of delaying surgery could negatively impact the patient's chance of survival.
  • Immediate Suspension of Compass- sponsored community events such as support groups and CME events
  • Clinic Consolidation Plan:

Starting June 1, all Compass sites will return to a 5-day schedule.

 

Employees

  • Employees with confirmed COVID-19 are mandated to quarantine
  • Out sick with positive COVID-19 is the same as being out sick with anything at all, flu, cancer diagnosis, respiratory issues, accident, etc.. utilization of PTO/EIA is utilized.
  • We resolved many of the technology challenges to enable work from home where possible.  All managers have been asked to work with their teams to identify on-site coverage needs to provide safe patient care and who can possibly work remote. 
  • On 3/17/2020 the Compass Executive Committee approved a PTO loan policy to assist those staff who need to stay home sick, quarantined, or to take care of family during this time.
  • Documents received from the US Department of Labor regarding leave under the Families First Coronavirus Response Act are being placed in all sites.

 

More information can be found on the following web sites:

https://www.oregon.gov/oha/PH/DISEASESCONDITIONS/DISEASESAZ/Pages/emerging-respiratory-infections.aspx

https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/summary.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fsummary.html

https://www.doh.wa.gov/Emergencies/Coronavirus

 

  • Reach out to your Compass Coronavirus Task Force with any questions.  Members include:
    • Co-Leads:  Dr. Rushing (CMO) & Angie Sims (Dir of Nursing)
    • Physician Champions: 
      • West:  Dr. Langer & Dr. Arscott
      • East: Dr. Simon & Shelby Ross
      • Vancouver: Drs. Cosgrove, Schneider, & Tracy Webb
      • Rose Quarter: Drs. Dunham & Look
    • Management Team:
      • Alison Andre (Exec Director)
      • Bud Alston (HR)
      • Margaret McGuinness (Pharmacy & Research)
      • Edwin Wai (Lab)
      • Jonathan Kipp (Marketing)
      • Jodi Deutsch (East)
      • Justin Gress (West)
      • Lauren Rosemeyer (VCC)
      • Michael Sparks (RQ)
      • Jason Fuller (IT)
      • Erica Harrington (Quality)
      • Bianca Smyth (Revenue Cycle)
      • Liza Bohmer (Finance)